• Terms & Conditions

    Terms & Conditions — Limited Oud

    Welcome to Limited Oud. Please read the following terms and conditions carefully before making any purchase. By entering our store or using our services, you fully agree to the following terms:

    1️⃣ Products

    • All products are carefully selected to ensure quality and authenticity.

    • Slight variations in color or size may occur due to the nature of the materials or screen differences.

    2️⃣ Orders & Payment

    • Orders are accepted through our website or official social media accounts.

    Payment is made via the methods available upon request, and cash on delivery is also available.3️⃣ Delivery

    • Delivery is available within Qatar according to the schedule specified when placing the order.

    • We are not responsible for delays caused by factors beyond our control, such as weather conditions or courier issues.

    4️⃣ Returns and Exchanges
    Products can be returned or exchanged within 3 days of receiving the order.

    Returns are not accepted for used or opened products unless there is a manufacturing defect.

    Return or exchange requests must be made within 3 days of the order receipt date.

    The product must be in its original condition, with its box and packaging.
    Light and reasonable testing of the product is allowed only to check its quality.
    If there is excessive use or a noticeable shortage in quantity, the return request may not be accepted.
    Products damaged due to misuse cannot be returned or exchanged.
    Custom orders or special promotional products cannot be returned or exchanged (if this was specified at the time of purchase).

    For returns, the amount will be refunded using the same payment method:

    • For cash payments: within 3 business days.

    • For payments made through the website: the amount will be refunded to the account within 1 to 3 weeks.

    Shipping fees are not included in the refund, except in cases of errors made by the store.


    5️⃣ Privacy

    • All customer personal data is kept confidential and will not be shared with any third party except for fulfilling orders.

    6️⃣ Changes

    • We reserve the right to modify these terms and conditions at any time without prior notice.

    By using our services or shopping from our store, you agree to abide by these terms and conditions.